F.A.Q.

On the home page you can choose from different categories of clothing and accessories.

All products present within Amara.it are checked and shipped inside their original bag.

Amara offers you the best prices because business policy leads you to work on large volumes, which allows you to get and then practice highly affordable prices.

If you have a discount code, choose the products you like. Go to shopping and type your code in the appropriate space while respecting uppercases and lowercases. Press “OK” and the new amount will be displayed.

Buy on Amara is very simple: you just have to choose the product you prefer, add it to your cart. Then continue with other purchases or go to the cash to pay. Follow the directions that you will be given step by step until the end of the order. You do not need to create an account in order to make your purchase.

Prices include VAT. If you need a stock or promotional items, please contact us directly at [email protected] to have a detailed estimate of the requested goods, including VAT.

It is possible to order by phone at 085 4465006 and on whatsapp 3342445355, the payment methods allowed are in mark (only for the'Italy and has an additional cost of € 3,00), with credit cards, bank transfer, PayPal and PostePay charge.

An order is concluded with a positive outcome since you will receive confirmation from us on your email. You will be updated by e-mail, various steps, from order processing to delivery.

If you wish to receive the invoice, you will need to fill out the appropriate field and indicate the Company's Social Reason and VAT. The invoice will be delivered with the goods.

Creating a new account in Amara you will be able to buy quickly, be always updated on the status of your orders, and review the order history you have made. You will also receive the newsletter with the latest news and special promotions in progress.

In order to complete an order it is necessary to allow the processing of data, as it is necessary to carry out the shipment and in some cases to be able to conclude the payment.

Privacy

Yes at any time you can decide to delete your account and then also dis subscribe from the newsletter. You can do this by clicking on the link at the end of one of our emails or writing to [email protected]

Just enter your account and click on the Forget Password . Your email will be requested. We will send you a new password that you can then change in the area “my account”.

Bank Transfer
Paypal
Paypal Later (payment in 3 installments)
PostePay
Credit card
Oney (payment in 3 or 4 installments)
Mark (only for Italy)

All credit cards listed are accepted.

Yes, in phase of purchase with Oney you can choose to pay in 3 or 4 installments.

Paying cash directly to our carrier. We remind you that the same will accept the precise sum. It is not required to provide rest.

Yeah, Amara carries out shipments outside the national borders (ITALY).

Amara adopts the undifferentiated policy of a fixed cost of shipping in Italy equal to € 5.00 whatever the weight of the product and which instead becomes free to exceed 49.00€ of order.
Delivery times are normally 24 to 48 hours, but may, in particular cases, arrive up to 5 working days.

Amara adopts the undifferentiated policy of a fixed cost of shipment in Europe equal to € 9.90 (Austria, Belgium, France, Germany, Spain, the Netherlands) whatever the weight of the product and instead becomes free to exceed 59.00€ of order.
Delivery times are normally 2 to 5 working days.

Absolutely yes, in the Login or registration phase you will be asked to use an address other than that of registration and send the product to another address.

Replacement of the purchased item;
Exercise the right of withdrawal within 14 days of receipt of the order (you find here) in the terms set out in Amara and the Italian law

By sending us an email with return details to [email protected] or whatsapp 3342445355 or by phone at 085.4465006, we will provide you with all instructions.

Yes, shipping costs and additional services such as gift package etc. remain at the customer's expense. Only in case of defective products the expenses are at our expense.

By emailing us to [email protected] or whatsapp 3342445355 or by phone to 085,4465006, we will provide you with all instructions.

If you have a problem that has not been solved by our technical support, you can return the product to us by going to the Returns page. The first step is to fill out the Returns tab. This card must be fully completed and we will reply by email within 3 working days with the instructions on return. The products must be returned in the original packaging. We do not refund damaged products due to insufficient packaging. Please use an external protection box to prevent damage during transportation. Return must first be approved. Contact us by email at [email protected] or on whatsapp 3342445355 or by phone at 085.4465006, we will provide you with all the necessary instructions.